Kaisercraft previously faced the challenge of delivering a consistent in-store customer experience across 110 locations while managing frequent promotions, fast-changing customer demand, peak seasonal trade, and disconnected systems across POS, inventory, loyalty, and other operational areas. As the retail business grew, their fragmented technology landscape made it harder to maintain reliable data, manage stores in real time, and give teams a clear, unified view of operations.
Kaisercraft adopted LS Central, implemented by FUJIFILM MicroChannel, to create a single retail management platform across the business. FUJIFILM MicroChannel’s retail team worked closely with the Kasiercraft to understand its requirements and configure LS Central around its core retail needs, including POS, inventory management, pricing, loyalty, and omnichannel operations, creating a centralised system with real-time visibility across every store.
“Working from one central database has made a huge difference. Data is reliable, easy to access, and shared across the business in real-time, so every store is working to the same standard. This success stems from the implementation led by partner FUJIFILM MicroChannel.” – Mark Sears, Senior Executive, Kaisercraft